Blackberry Troubleshooting
Charging Times

How to maximize battery life

See Maximizing Battery Performance topic

Update the BlackBerry Device Software

You can download the latest version of Blackberry Device Software from Follow the instructions on the screen to download the latest version currently available from your wireless service provider.

Industry standard smartphone charging recommendations

Recharge according to usage pattern to maximize battery life.

Recharge the battery every 18 hours if you

Recharge the battery every 24 hours if you:

Recharge the battery every 36 hours if you:

Using and caring for BlackBerry smartphone batteries

Battery power indicator

The battery power indicator displays the amount of power remaining in the battery.

LED Indicator

The LED on a travel charger for a BlackBerry smartphone displays different colors to indicate the status of the battery.

LED color description


No battery is inserted for charging


A battery is inserted and charging


A battery is inserted and charged

Flashing Red

The travelcharger for a BlackBerry smartphone is operating above normal operatingtemperature. The battery is not charging.
Important: Unplug the travelcharger for a BlackBerry smartphone for 10-20 minutes and then resumecharging. Make sure that the voltage of the wall outlet matches the voltagestipulated by the travel charger for the BlackBerry smartphone.

Solid Red

The travelcharger for a BlackBerry smartphone does not recognize the battery or anothercharging error has occurred.

Related Content

BlackBerry smartphone batteries

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